Frequently Asked Questions

Pest Pro's maintenance plans start at $33 per month, billed at $99 per visit on a quarterly schedule. Bi-monthly service is $79 per visit. Our Annual Prevention Program is $369 and includes two service visits plus year-round protection. Initial infestation treatments and commercial accounts are quoted after a free inspection.

No contracts required for residential maintenance plans. We earn your business every visit. Commercial accounts may have service agreements in place depending on the scope of the program.

We respond as quickly as possible, typically within 24 hours. Emergency service is available by calling (407) 922-2276 at any hour. Our phones are answered 24 hours a day, 7 days a week for emergency inquiries and scheduling.

We stand behind our work. If pests return between scheduled visits on a maintenance plan, we return at no additional charge. Just call us and we will get back out to you.

Yes. Pest Pro uses Integrated Pest Management (IPM) protocols that prioritize targeted, low-impact treatments. All products are EPA-registered and approved for residential use. Before any treatment, your technician will advise you on any specific precautions for pets or young children, including recommended re-entry times.

IPM is a science-based approach that combines inspection, monitoring, prevention, and targeted treatment to eliminate pests while minimizing unnecessary chemical application. Rather than applying pesticides on a calendar schedule, we identify the source of the problem and treat it precisely. The result is longer-lasting protection with fewer treatments and less environmental impact.

It depends on the treatment type. For most routine exterior and general pest treatments, you do not need to leave. For certain interior treatments, we may ask that people and pets vacate for a short period while product dries. Your technician will give you specific guidance before starting any work.

Yes. Pest Pro LLC is fully licensed by the Florida Department of Agriculture and Consumer Services (FDACS License JB304313) and carries full liability insurance. Every technician performing services is trained, vetted, and compliant with all Florida pest control regulations.

German roaches are small (about half an inch), light brown with two dark stripes behind the head. Signs include small dark droppings that resemble black pepper, egg casings in cabinet corners or behind appliances, a musty odor, and live roaches visible during daylight hours. If you are seeing them during the day, the infestation is already significant. Call us immediately.

Palmetto bugs (American roaches) are large, reddish-brown, and typically enter homes from outside seeking moisture. German roaches are much smaller, light brown, and breed exclusively indoors. Treatment is completely different. German roaches require targeted gel baiting and crack-and-crevice applications. Palmetto bugs are addressed through perimeter exclusion and exterior barriers. Correct identification matters.

Pest Pro uses targeted chemical treatment protocols for bed bugs. Treatment covers mattress seams, bed frames, headboards, wall outlets, baseboards, and all known harborage areas. Adjacent rooms and units are inspected as standard practice. All treatments are performed discreetly and professionally, particularly for hotel and resort clients where guest experience is paramount.

Yes. Our rodent programs include trapping, removal, and exclusion work to seal entry points. We also offer tamper-resistant bait station installation as part of our Annual Prevention Program and commercial accounts. Addressing entry points is essential to preventing reinfestation.

Yes. All commercial accounts receive full service documentation including inspection reports, treatment records, sighting logs, and compliance paperwork. For healthcare clients, we follow ACHA, EPA, and FIFRA regulatory guidelines. For food service clients, we maintain documentation suitable for health department inspections. Everything is audit-ready.

Yes. Pest Pro designs and delivers on-site pest awareness and response training programs for hospitality, healthcare, and commercial property teams. Programs are available in English and Spanish, and are customized to the property's protocols and pest risk profile. Training is a core component of our commercial IPM programs.

Yes. We offer multi-location programs with consolidated billing and dedicated account management. Call us to discuss your portfolio and we will build a program that fits.